Terms of service

Welcome to Alif Collection (“Alif Collection,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please stop using our website immediately.

1. Website Usage & Eligibility

a. You must be at least 18 years old to make purchases on our website, or you must use the website under the supervision of a parent or legal guardian.

b. You agree to use Alif Collection only for lawful purposes and in accordance with these Terms.

c. You may not use the website for any fraudulent, illegal, abusive, or unauthorized activity.

d. You must not attempt to damage, disrupt, overload, or interfere with the security or functionality of the website.

e. Violation of these Terms may result in suspension or permanent restriction of access to our services.

2. Customer Accounts

a. Some features of the website may require account registration.

b. You are responsible for maintaining the confidentiality of your account login credentials.

c. You accept responsibility for all activities carried out through your account.

d. You agree to provide accurate, complete, and updated information during registration and checkout.

e. We reserve the right to suspend or terminate accounts containing false, misleading, or suspicious information.

3. Product Information & Availability

a. All products, pricing, descriptions, and availability displayed on the website may change without prior notice.

b. We make every effort to display product colors and details accurately, but actual appearance may vary depending on device screens and settings.

c. Product availability is not guaranteed at all times.

d. We reserve the right to discontinue or limit any product without notice.

4. Orders & Approval

a. Placing an order on Alif Collection represents your offer to purchase a product.

b. We reserve the right to refuse, cancel, or limit any order due to reasons including:

  • Product unavailability
  • Pricing or description errors
  • Suspicious or fraudulent transactions
  • Violation of our policies

c. If payment has already been made for a canceled order, the amount will be refunded according to our Refund Policy.

5. Pricing & Payments

a. All prices listed on the website are in Pakistani Rupees (PKR) unless stated otherwise.

b. You agree to provide valid and accurate payment information.

c. Payments are processed securely through trusted third-party payment providers.

d. We do not store complete debit or credit card information on our servers.

e. Orders will only be confirmed after successful payment verification.

6. Shipping & Delivery

a. Delivery times provided on the website are estimated and may vary due to courier delays, weather conditions, public holidays, or other factors beyond our control.

b. Once an order is handed over to the courier service, the risk and responsibility for delivery pass to the customer.

c. Incorrect shipping details provided by the customer may result in delays or additional delivery charges.

d. Please review our Shipping Policy for complete delivery information.

7. Returns, Exchanges & Refunds

a. Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

b. Only products meeting the return eligibility criteria will be accepted.

c. Refund processing times may vary depending on payment providers and banks.

d. Shipping fees are generally non-refundable unless otherwise stated.

8. Intellectual Property Rights

a. All website content including:

  • Logos
  • Images
  • Graphics
  • Product designs
  • Text content
  • Website layout and branding

is the property of Alif Collection and protected under applicable intellectual property laws.

b. You may not copy, reproduce, modify, distribute, or use any content without written permission.

c. Unauthorized use of our intellectual property may lead to legal action.

9. Prohibited Activities

By using our website, you agree not to:

  • Engage in fraudulent or deceptive activities
  • Attempt unauthorized access to systems or databases
  • Upload harmful software, malware, or scripts
  • Use automated tools for scraping or harvesting data
  • Misuse our content for commercial or competitive purposes without permission

10. Third-Party Services

a. Our website may include links or integrations with third-party services such as payment gateways or social media platforms.

b. We are not responsible for the content, privacy practices, or policies of third-party websites.

c. Use of third-party services is entirely at your own risk.

11. Disclaimer

a. All products and services are provided on an “as-is” and “as-available” basis.

b. We do not guarantee uninterrupted, secure, or error-free operation of the website.

c. We make no guarantees regarding product suitability for specific personal preferences or uses.

12. Limitation of Liability

To the fullest extent permitted by law, Alif Collection shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits, revenue, or data
  • Delivery delays or service interruptions
  • Unauthorized access to customer information

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

13. Indemnification

You agree to defend, indemnify, and hold harmless Alif Collection, its owners, employees, affiliates, and partners against any claims, damages, liabilities, or legal expenses arising from:

  • Your misuse of the website
  • Violation of these Terms
  • Breach of applicable laws or regulations

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Updated Terms will become effective immediately after posting on this page.

Continued use of the website indicates your acceptance of the revised Terms.

15. Governing Law

These Terms of Service shall be governed and interpreted according to the laws of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of Pakistani courts.

16. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Phone: 03242467284

Website: https://alifcollection.pk/